COOKIE POLICY

General

SYNATOM (Boulevard Simon Bolivar 36, 1000 Brussels) uses cookies and similar technologies (collectively referred to as “cookies”) on its websites and apps. Cookies are small files stored on your computer or device when you visit our platforms.

When you first visit our website or apps, and periodically thereafter, you will be asked to accept the use of cookies. You can specify which types of cookies you allow or decline, except for functional cookies, which are essential and cannot be refused.

Below, you will find more details on how we use cookies and how you can adjust your cookie preferences at any time.

Types of cookies

Our websites and apps use different types of cookies.

Functional cookies: essential for the proper operation of our websites and apps. They enable key features such as logging into the customer area and remembering your language preferences. Because they are necessary for basic functionality, these cookies cannot be disabled.

Name

Goal

Lifespan

1st of 3rd party

Cookie consent

This cookie is used to know if and for which cookies the user has given his consent.

1 year

1st party

Analytical cookies: Analytical cookies collect information about how visitors interact with our websites and apps, such as pages visited and average time spent on the site. This data helps us improve functionality, tailor content to users’ needs, and optimize the overall browsing experience.

Name

Goal

Lifespan

1st or 3rd party

stg_last_interaction

Indicates whether the last visitor’s session is still in progress or whether a new session has been started.

365 days

1st party

stg_returning_visitor

Indicates whether the visitor has visited the website before.

365 days

1st party

_pk_ses.76593a19-112b-4eec-bbfc-c4b6eb6b9e35.952f

Displays the visitor’s current active session.

30 minutes

1st party

_pk_id.76593a19-112b-4eec-bbfc-c4b6eb6b9e35.952f

Used to identify visitors and store their various characteristics.

13 months for non-anonymous visitors

30 minutes for anonymous visitors if the 30 minute cookie option is enabled

1st party

Changing your cookie preferences

You can adjust your cookie preferences for our websites and apps using the following link or directly on the websites of third parties that place cookies, as listed in the overview above.

Additionally, you can refuse the installation of cookies through your browser settings and delete any cookies already stored on your computer or device at any time.

Please note that refusing or deleting cookies may affect the functionality of our websites and apps, potentially